“I first learned of Reality’s work by taking a tour of Dharavi, and approached the team about the possibility of working with them as part of my PhD research. Between June 2012 and October 2013, I worked with their Youth Empowerment Program, which helped young people with English, computer and soft skills, to develop a mobile app to support English language learning. I was able to work with Reality Gives managers, teaches and students, to design and trial the application, and it is still being used by students in Dharavi today. I got involved in some other aspects of Reality’s work: teaching English, developing curriculum, and fundraising activities. I treasure the experiences I had through volunteering with this wonderful project, and felt completely supported throughout my time in Mumbai. Reality’s team is a friendly and inspiring group of people making really positive change in a community. I’d thoroughly recommend working with such a great organisation.”